Step 2) Remove the label on top of the cartridge. You will notice 5 holes.

Step 3) Place the cartridge on your towels or newspaper so the holes are on top. Turn the cartridge so the single hole is farthest away from you and the other four holes are closes to you. You may put the ink in through the single hole, or the two holes that are closest to you. (See illustration on right)

Step 4) Be sure to remove the protective snout from the syringe before attaching needle. Fill the syringe with black ink. Insert the needle fully into the hole, angling toward the print head on the bottom of the cartridge. Watch the other two holes while filling to avoid making a mess by accidentally overfilling. Go slowly or you will develop air bubbles in the lower part of the sponge which will block ink flow.

IMPORTANT: DO NOT OVERFILL, since over-filling can cause the cartridge to leak. Don’t put in more than the recommended amount of ink – 18 ml or 3 syringes full. This is only if the cartridge is completely empty. Otherwise, it will take less ink to fill it. As you put the ink in hold the cartridge up so you can watch the print head. When the ink starts to come out the print head blot immediately with a paper and then tilt the cartridge backwards and start pulling the needle out as you slowly inject the remainder of the ink, watching the print head as you go. If ink starts to come out again pull the needle out and reinsert in one of the other holes, so as to disperse the ink throughout the internal sponge. If ink still tries to come out the print head the chamber is full of ink. Do not add additional ink!

If you get poor quality print or no print at all you probably have clogged, or partially clogged jets. Dried out cartridges are the cause. The following is the best way to deal with this.

Take the cartridge out of the printer and cover the print head (that's the thing on the bottom of the cartridge where the ink comes out) with a wad of toilet paper. While standing, hold the cartridge in your hand, with the print head toward the floor and swing it hard, sort of like a softball pitcher winding up for the pitch. On the down swing really put some force into it. The force of gravity on the ink will force it through the clogged jet and clean it out. Swing two or three good swings and look at your tissue paper. When you see the ink coming out and leaving a good rectangular "track" you have gotten it unclogged. Re-insert the cartridge into the printer. Run the normal cleaning routine a few times. If the ink comes out well by swinging the cartridge, but it still won’t print correctly, it is very likely you have a defective cartridge. Some of the resistors may be burnt out. There is nothing to do in this case but replace the cartridge. Burnt-out resistors are caused most of the time by trying to continue printing after one or more colors have gone dry. The ink is the cooling agent for the resistors and when it is gone they overheat very quickly.

To reset the ink level to full cover the green contact with cellophane tape and insert in printer. Printer will print test page. Then uncover green contact and cover red contact. Again insert in printer and wait for test page to print. Remove tape from red contact and ink level will read full.